We appreciate your feedback and are happy to receive criticism both positive and negative, but please put it in writing.

Dr Carpenter is the Practice Principal and requests any complaints be put in writing ATTENTION TO HER. A response will be made with 7 working days.

If you are not satisfied with the outcome of a complaint you have the right to contact the Health Ombudsman on 133 646.

GP’s @ Brighton values your privacy and we have a detailed Privacy Policy in keeping with the Australian Privacy Principles.
Read

If you have questions or a complaint about the privacy of your personal information, please ask to speak to the privacy contact officer at the practice.

Further information on privacy legislation is available from:

Office of the Australian Information Commissioner

1300 363 992

www.oaic.gov.au

ACT Health Services Commissioner

02 6205 2222

www.hrc.act.gov.au/health

Health and Disability Services Complaints Office

Western Australia – 1800 813 583

www.hadsco.wa.gov.au/home/index.cfm

Information and Privacy Commission

New South Wales – 1800 472 679

www.ipc.nsw.gov.au/privacy/ipc_index.html

Office of the Health Services Commissioner

Victoria – 1300 582 113

www.health.vic.gov.au/hsc/index.htm

Office of the Information Commissioner

Northern Territory – 1800 005 610

https://infocomm.nt.gov.au

Office of the Information Commissioner

Queensland – 07 3234 7373

www.oic.qld.gov.au

Ombudsman Tasmania

1800 001 170

www.ombudsman.tas.gov.au

Health and Community Services Complaints Commissioner (HCSCC)
South Australia – 08 8226 8666

www.hcscc.sa.gov.au